SERVICES

BUSINESS PROCESS OPTIMIZATION

The ability to generate long-term shareholder value depends upon effective business processes. We focus on the business processes within the IP and Revenue Value Chains. As companies strive to grow their bottom line in an increasingly challenging business environment, cost reductions are often uniformly spread to all organizations. While staffing reductions are often considered a primary solution, proactive application of business process optimization will achieve significant cost reductions while creating an effective, results-driven workforce. We assist in building cost-efficient processes where every value chain activity is optimized towards the overall company goal.

Revenue Attainment Optimization  ^ Up

Who is accountable for ensuring both recurring and new business is optimized?


What corporate monitoring systems are in place?

Most companies focus on growing new business (rightfully so). In doing so, however, they often lack the time and resources to ensure current customers' revenue streams are actualized. As product lines and business operations grow, organizational responsibilities blur and legacy systems become disparate, thereby leaving revenue unknown and uncollected. We assist in developing a cohesive strategy, structure and playbook that provides certainty in accounting for each customer. Our experience in sales, licensing, contract administration and finance organizations provide insights from leading practices.

Revenue Administration Business Process Optimization  ^ Up

How many non-customer facing resources are involved in the revenue administration process?


How many processes are redundant or focused on processing exceptions and errors?

The revenue value-chain is one of the most critical business processes. Disruptions are not just limited to loopholes in the systems and processes, but also occur when the operational policy is weak and employees perform redundant or non-value added work. The root causes are wide ranging and span across the whole organization. Our business process review identifies redundancies and gaps within the resources, systems, processes and organizational structure components of the revenue value-chain. As a result, our clients profit from decreased operational costs and more efficient processes.

Contract Administration Business Process Review  ^ Up

Are customer and partner contracts executed effectively and timely?


Do all necessary parties have easy access to relevant customer information?

Contract execution and management, a key element of the revenue value-chain, has an immense impact on both the revenue stream and company profitability. Our review affords our clients a faster time to revenue by evaluating product and services lines, organizational boundaries and system capabilities, while ensuring compliance to Revenue Recognition rules and Corporate Governance standards.

Asset Management  ^ Up

Are you optimizing the value of your IP by exploiting all potential sources of income across all distribution channels?


Are you capitalizing fully on your IP asset potential revenues by effectively managing your asset portfolio and maximizing utilization of all IP assets?


Do key decision makers have appropriate visibility to the collective rights associated with your IP?

Intellectual Property Assets are a critical component of a company's position in the competitive landscape, especially as these assets are used to sustain revenue streams in Media and Entertainment industries. Few companies clearly understand the IP assets they own or how best to leverage those assets across media and distribution channels. PCG can help increase the utilization and return on these IP assets. We focus on streamlining related IP value chain processes and systems to reduce operational costs, decreasing time to market and maximizing utilization of IP assets. Our guidance enables multiple divisions, users and geographies to efficiently share assets and related metadata. The outcome is improved use, reuse and collaboration across the enterprise, thereby increasing our client's return on assets.